Shipping policy

We offer free delivery on all our UK mug orders, the main delivery service we use is Royal Mail 48 tracked delivery. They have proven to be the most reliable and provide a tracking number for assurance. We also offer alternative services at an additional cost upon request. All our mugs are printed on demand, and dispatched as soon as the process is complete, approximately 1 to 2 working days. Estimated UK delivery time is around 2 to 3 working days thereafter. Unfortunately we only dispatch to the UK due to tariffs and import/export fees and the likelihood that a mug wouldn't survive international delivery. All orders are expertly wrapped and dispatched in durable, smash proof cardboard shipping boxes to prevent breakages during transit. You can also direct your package to a collection point if your not going to be home using the royal mail app.

UK Mainland - Royal Mail: Standard Delivery 2-4 business days

(Please note that these services are not tracked.)

We will not be held responsible for an undelivered/returned delivery due to an incorrect delivery address, please check carefully before you complete your purchase.

We will not be held responsible for any delays in postage caused by Royal Mail. If you have not received your order with in 2 weeks please let us know and we will try to resolve the issue for you.